Terms & Conditions for Career Coaching

Terms & conditions for Career Coaching

At SEVEN, we like things to be pretty simple. To keep things that way, we have outlined terms to ensure that you always know where you stand. Adhering to these terms also ensure your working relationship is always clear and comfortable allowing you and your Career Coach to focus completely on you.

All new clients agree to these terms when embarking on coaching at SEVEN.

Payment: All payment is by bank transfer and required 5 working days prior to your first session. Until we receive payment, we can’t hold appointment times for you.

Until payment has been received, we can’t start your coaching journey.

*Only in exceptional circumstances do we see new clients within 5 working days of payment, but if your circumstances have an urgency, please speak to your Career Coach and we will do our best to accommodate you.

Cancellations or Postponement: You may cancel or change your coaching sessions up to 48 hours prior to that session’s start time. Cancelling or postponing within 48 hours of your next session will result in you losing the cost and benefits of that session.

IMPORTANT - Please always give 48 hours notice if changing your session times to avoid this happening. We love being flexible and working around your schedule, however, if inadequate time is given (less than 48 hours notice), we are left with an empty slot that could have been filled, with a loss to our business and real inconvenience to our Career Coach. This could easily be prevented had we had the required notice.

REFUNDS: Only in exceptional circumstances do we provide refunds. 6 sessions is considered a basic course of coaching, if you’re in doubt, we encourage you to take your time and think about your readiness to embark on this journey. If you feel sure, then book 6 sessions, try at least 3 sessions and if you then feel it’s not for you, we will refund you the remaining 3 sessions.

The coaching journey is a process and so as a result, is not designed as stand-alone 1 hour meetings. It’s designed as a process over 6.5 meeting hours in addition to at least another 18 hours reflection, homework and application time, so it needs to be treated and viewed as a whole.

BOOKING EVENING SESSIONS: As most of our clients work 9-5 and want the same meeting times on Monday, Tuesday, Wednesday and Thursday evenings, to avoid disappointment, we suggest you book at least 2 -3 weeks in advance for evening slots.

Time: It is your responsibility to confirm the agreed session and be on time. Please notify your Career Coach if you are late.

If you have any questions or queries about these terms, please contact us.

Thank you for spreading the word about SEVEN.

At SEVEN, we are incredibly proud of our client referral rate. On average each one of our clients has referred at least one other person for coaching with SEVEN. So we know word of mouth is the best way for prospective clients to hear about us. To say Thank You for telling everyone you meet how successful you are as a result of working with SEVEN, we have a REFER A FRIEND bonus scheme. Also applies to new clients who are booking with a friend or colleague.

We give you ONE additional FREE session when your friend or colleague books our 3 hour package.

Better yet, you BOTH get an additional session EACH, when your friend books our 6 hour package. Win-win. Applies to your first booking only.

To ask about our pricing guide and how you can claim your free session, book a free phone consultation below:

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